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  • Free delivery on orders over Rs. 2,000
  • Cash on Delivery available nationwide
  • 7-day easy returns, no questions asked
  • 100% genuine products — or your money back

Help Centre

Most questions are answered below. If yours isn't, our team is one call away.

Tracking an order

Your confirmation email contains an order number beginning with KJ. Quote it when you call or email and we can tell you exactly where your parcel is.

Changing or cancelling an order

Orders can be changed or cancelled free of charge any time before they are dispatched, usually within a few hours of ordering. After dispatch, use the returns process instead.

Damaged or wrong items

Photograph the item and the packaging and contact us the same day it arrives. We arrange a free pickup and send a replacement or a full refund, whichever you prefer.